Your personal data is a trust we take seriously. Find out exactly how jqk29 collects, uses, stores, and protects your information as a user of our platform.
Our comprehensive approach ensures your personal data is protected at every stage.
All data transmitted between your device and jqk29 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions.
Jqk29 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
You may access, amend, download, or request deletion of your personal data at any time via your account settings or the jqk29 support team.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict physical access controls at certified data centres.
Jqk29 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by law. Data that is no longer needed is securely deleted.
In the event of any data security breach affecting your account, jqk29 is committed to notifying you within 72 hours of the breach being detected.
Jqk29 (jqk29.fun) takes your privacy seriously. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you use the jqk29 platform, including the jqk29.fun website, mobile app, and all related services we offer.
This policy applies to all registered users and visitors of the jqk29 website in Malaysia. By registering an account or using our services, you agree to the practices described in this Privacy Policy. This policy should be read together with Terms & Conditions us.
Jqk29 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your personal data is processed lawfully, fairly, and transparently at all times.
Jqk29 collects your personal data through various methods as you interact with our platform. Below is a summary of the categories of data we collect:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo | Account registration, KYC process |
| Contact Data | Phone number, email address, residential address | Registration form, profile updates |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, operating system, web browser | Automatically logged during use |
| Game Data | Betting history, favourite games, session duration | In-platform activity |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We do not collect sensitive personal data such as medical information, religious beliefs, or political views unless specifically required by law.
The personal data we collect is used solely for legitimate purposes directly related to the provision of jqk29 services. We do not use your data for undisclosed purposes without your prior consent.
The primary purposes for which jqk29 uses your personal data are as follows:
You may opt out of receiving jqk29 promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email, or by updating your notification settings in your account.
Jqk29 does not sell or trade your personal data to any third party. However, in certain limited circumstances, we may share your data with the following parties for legitimate operational purposes:
All third parties with whom we share data are bound by data protection agreements that require them to use your data only for specified purposes and to protect it to a standard equivalent to jqk29's security requirements.
Jqk29 continuously invests in the latest security infrastructure to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure. Our security approach is multi-layered and comprehensive.
While we implement robust security measures, the security of your account also depends on your actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.
Jqk29 uses cookies (cookies) and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality and usability of the jqk29 platform.
As a jqk29 user, you have certain rights regarding your personal data guaranteed under the Personal Data Protection Act 2010 and our policy. We respect and facilitate the exercise of these rights:
You have the right to request a copy of all personal data we hold about you in a readable format.
If your data is inaccurate or incomplete, you have the right to request a correction promptly and at no charge.
You may request deletion of your personal data when it is no longer necessary, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a structured, machine-readable format for transfer to another service provider.
In certain circumstances, you have the right to request that we restrict how we process your data while a dispute is being resolved.
To exercise any of the rights above, please contact our Data Protection Officer team via live chat on the platform or by email at [email protected]. We will process your request within 14 business days.
In the course of our global operations, your personal data may be transferred to, stored in, or processed in countries outside Malaysia where data protection laws may differ from those in Malaysia.
When we transfer your data outside Malaysia, we ensure equivalent protection through:
Jqk29 prioritises the use of infrastructure located in Malaysia or the Southeast Asian region to minimise international data transfers and ensure lower latency for local users.
Jqk29 services are strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If you are a parent or guardian and believe that your minor child has registered a jqk29 account or submitted their personal data to us, please contact us immediately. We will take the necessary steps to verify the situation and permanently delete the relevant data as soon as verification is complete.
Jqk29 employs a strict age verification system during the registration process. Any account suspected of belonging to an underage individual will be suspended immediately while an investigation is carried out.
Jqk29 has appointed a Data Protection Officer (DPO) responsible for ensuring ongoing compliance with data protection laws and handling privacy-related enquiries, complaints, and requests from our users.
You may reach our privacy team through the following methods:
Jqk29 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to registered users via email or in-platform notification before taking effect.
The jqk29 privacy team is committed to responding to all personal data enquiries and requests within 14 working days from the date of receipt. For urgent account security matters, we aim to respond within two hours via live chat.
Join over 500,000 jqk29 members who have trusted our platform. Your privacy is protected, your transactions are secure, and your gaming experience is unmatched.