Terms and Conditions jqk29 —
Complete Platform User Guide

Welcome to jqk29 (jqk29.fun), an online gaming platform operated under a registered business entity. This document ("Terms and Conditions") governs the relationship between you ("User" or "Member") and jqk29 ("Company", "we", "us") with respect to your use of all services, games, websites and mobile applications provided by us.

By accessing jqk29.fun, downloading the jqk29 app, registering a new account, or using any of our services in any way, you hereby acknowledge that you have read, understood and agree to be fully bound by these Terms and Conditions, together with Privacy Policy and Responsible Gaming Policy ours, which forms part of this agreement.

To use jqk29 services, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old or older on the date of registration and at every subsequent use of the platform.
• Having full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any country that prohibits or restricts online gaming activity.
• Not currently listed under any self-exclusion program from any recognized responsible gaming initiative.
• Acting in your own personal capacity and not as a representative of any third party.

Jqk29 reserves the right to request proof of eligibility at any time. Users who provide false information regarding eligibility risk immediate account termination and forfeiture of all balances, including unclaimed winnings.

Each user is only permitted to register and hold one jqk29 account only. Opening multiple accounts by the same individual — whether using different names, phone numbers, email addresses, IP addresses, or payment methods — is strictly prohibited and constitutes a serious breach of these terms.

During registration, you are required to provide the following information accurately and honestly:

• Full name as stated on your MyKad or passport.
• Your correct date of birth.
• An active phone number registered in your name.
• A valid email address that is accessible by you.
• A valid payment method registered in your own name.

You are solely responsible for maintaining the confidentiality of your account password. jqk29 will not be liable for any losses arising from your failure to keep your login credentials secure. If you suspect your account has been accessed by an unauthorised party, contact the jqk29 support team immediately.

Jqk29 accepts deposits via multiple supported payment methods, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, and approved cryptocurrencies. All deposits are processed instantly and credited to your account within minutes.

For withdrawals, the following conditions apply:

• The minimum withdrawal amount is MYR 50 per transaction.
• Withdrawals are processed within less than three hours on business days upon completion of verification.
• Your first withdrawal to a new payment method requires a KYC verification process that may take up to 24 hours.
• Withdrawal funds may only be returned to the same payment method used for the deposit, or a method that has completed the verification process.
• Jqk29 does not charge any withdrawal fees; however, your respective bank or e-wallet provider may impose their own charges.

Jqk29 reserves the right to suspend or cancel withdrawals if there are indications of fraudulent activity, money laundering, or terms violations. In such cases, jqk29 reserves the right to freeze the relevant account while an investigation is conducted.

Jqk29 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload deposit offers, loyalty reward bonuses, and special event promotions. All offers are subject to the specific terms stated alongside each promotion.

General terms applicable to all jqk29 bonuses:

• Bonuses may only be claimed once per user unless otherwise stated.
• Wagering requirements (wagering requirement) must be fully met before any withdrawal from the bonus balance is permitted.
• The wager value counted toward betting requirements varies by game type — slots typically count at 100%, while table games may count at a lower rate.
• Jqk29 reserves the right to revoke any awarded bonus if there are indications of promotional system abuse.
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash.
• Bonus expiry dates will be stated in each promotion's terms; expired bonuses will be automatically forfeited.

All games available on the jqk29 platform use a Random Number Generator (Random Number Generator — RNG) that has been certified and independently audited by recognized third-party bodies. This ensures that every game outcome is completely random and cannot be manipulated by any party, including jqk29 itself.

General gaming rules at jqk29:

• Each game has its own rules, accessible directly within the game interface.
• Minimum and maximum bets per game are subject to set limits and may vary based on account level.
• In the event of a technical disruption during gameplay, jqk29 will restore the betting state to the last valid status recorded in the system.
• Results displayed on screen are final once server confirmation is complete.
• Jqk29 is not responsible for any losses arising from internet connection interruptions on the user's end.

Jqk29 users are required to conduct themselves in a respectful and responsible manner at all times. The following activities are strictly prohibited and may result in immediate account termination without compensation:

• Using automation software, bots, scripts, or any tools that manipulate or exploit the gaming system.
• Colluding with other players to exploit games or the bonus system (bonus abuse).
• Opening multiple accounts or assisting others in doing so.
• Using your account for money laundering or any other illegal activities.
• Spreading false or misleading information about jqk29.
• Threatening, insulting or harassing support staff or other users.

Jqk29 reserves the right to investigate any account suspected of violating these rules. During an investigation, the relevant account may be temporarily suspended. All jqk29 decisions regarding terms violations are final.

Jqk29 takes the privacy and security of your personal data seriously. All information you provide during registration and use of the platform is collected, processed, and stored in accordance with Privacy Policy ours, which complies with applicable data protection legislation.

Security measures we have implemented include:

• 256-bit SSL encryption for all communications between your device and jqk29 servers.
• User-activated two-factor authentication (2FA) for an added layer of account security.
• Real-time account activity monitoring to detect and prevent unauthorized access.
• Passwords are stored in hashed form (hashed) that cannot be decrypted by anyone, including jqk29 staff.

Jqk29 will not sell, rent, or share your personal information with third parties without your consent, except as required by law or to fulfil KYC and fraud prevention requirements.

Jqk29 users may close their account at any time by contacting our customer support team. Prior to closure, all valid cash balances must be withdrawn first.

Jqk29 reserves the right to suspend or terminate a user account without prior notice under the following circumstances:

• Violation of any of these terms and conditions.
• Suspected or confirmed fraud, money laundering, or illegal activity.
• Providing false information during registration or the KYC process.
• Self-exclusion requests from the user themselves or their legal guardian.
• Instructions from a regulatory body or legal authority.

The jqk29 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure platform availability and stability at all times, jqk29 does not guarantee that the service will be entirely free from interruptions, errors, or technical faults.

Jqk29 shall not be liable for:

• Any losses arising from technical disruptions beyond our reasonable control.
• Losses resulting from internet connection or hardware failure on the user's end.
• Game results confirmed by the server and generated by a certified RNG system.
• Losses resulting from unauthorised account access caused by the user's negligence in safeguarding their login credentials.

In any circumstance, the maximum liability of jqk29 to any user is limited to the net deposit amount deposited by that user within the 30 days preceding the liability claim.

Jqk29 is fully committed to responsible gaming practices. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or social problems. As such, we provide a range of tools and resources to help users stay in control.

Responsible gaming tools available at jqk29:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Wagering Limit: Set a maximum amount you can wager within a specified period.
• Play Time Limit: Set session time reminders or limits for your gaming sessions.
• Self-Break: Temporarily suspend access to your account, from 24 hours up to several weeks.
• Self-Exclusion: Permanently close your account with the lifetime self-exclusion option.

If you or someone you know needs help with a gambling problem, please reach out to a relevant support organization in Malaysia. More information is available on the Responsible Gaming ours.

Jqk29 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Registered users will be notified of any material changes via email or in-platform notification at least 7 days before taking effect, unless the amendment is required immediately for legal or security reasons.

Continued use of the jqk29 platform after the effective date of any amendment constitutes unconditional acceptance of the revised terms. If you disagree with the changes, you must stop using the platform and close your account before the amendment takes effect.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with this agreement shall be resolved through arbitration or a tribunal determined by jqk29, and the arbitration decision shall be final and binding on both parties.